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Need Technology Assistance?

Technology Support Center
Ward Edwards 0101
Tel: 660.543.4357

Technology Support Hours

Walk-In Hours:
Monday-Friday
8:00 am -5:00 pm

Always available by phone

CIO Main Office
Ward Edwards 0800
Tel: 660-543-4279
Fax: 660-543-8123

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Dual Credit Technology Toolkit

 

Technology help for dual credit students

Start strong with your ͬ³Ç¿ìÔ¼ account

This toolkit walks students, families and high school counselors through the most important account steps for a successful dual credit experience.

 

College systems may be new, but getting started does not have to be difficult. Complete these steps early, keep your personal email current and save this page for later.

 

On This Page

 

Need technology help?

Contact the ͬ³Ç¿ìÔ¼ Technology Support Center for account, password, Duo or login assistance.

660-543-4357

tsc@ucmo.edu

Ward Edwards Building
Lower Level, WDE 0101

Walk-In Hours:
Monday-Friday
8:00 am -5:00 pm

Always available by phone

Technology Support

Step One

Set yourself up for success with a personal Gmail account

Use a personal Gmail account for your ͬ³Ç¿ìÔ¼ application and account recovery information instead of a high school account or a parent’s email address.

High school email systems may block outside messages, and school accounts may be disabled after graduation. Hotmail, iCloud, Yahoo and AOL accounts can also have trouble receiving automated ͬ³Ç¿ìÔ¼ messages.

Best choice: an email account the student controls.
Create or use a personal Gmail account that you check regularly. Do not use a parent’s account as the student’s primary email.

 

  • Use the same personal email throughout your ͬ³Ç¿ìÔ¼ enrollment process.
  • Check the inbox and spam folder for ͬ³Ç¿ìÔ¼ account messages.
  • Keep access to this email because it is used for username and password recovery.

 


 

Step Two

Fill out the FERPA form

College records belong to the student, even when the student is still in high school. ͬ³Ç¿ìÔ¼ cannot discuss protected academic information with a parent or another person unless the student gives written permission.

The student can complete the Authorization to Release Educational Records form to allow ͬ³Ç¿ìÔ¼ to share approved information with a parent, guardian or other trusted person.

The student must complete and sign the form.
Submit it to the Office of the Registrar and Student Records. The form includes instructions for delivery by email, fax or in person.

Open the FERPA form  FERPA information for families

 


 

Step Three

Create or reset your ͬ³Ç¿ìÔ¼ password

Your ͬ³Ç¿ìÔ¼ username and password are used for MyCentral, Brightspace, ͬ³Ç¿ìÔ¼ email and other university services.

  1. Go to MyCentral and select Forgot Password.
  2. Enter the requested account information.
  3. Check the personal email address you provided to ͬ³Ç¿ìÔ¼.
  4. Follow the message from ͬ³Ç¿ìÔ¼ to create a new password.

No password-recovery email?
Check spam or junk mail first. If the message does not arrive, contact the Technology Support Center rather than repeatedly submitting the form.

 Account help

 


 

Step Four

Set up Duo multi-factor authentication

Duo adds a second layer of protection to your ͬ³Ç¿ìÔ¼ account. Install and use the Duo Mobile app on your smartphone.

Use the Duo Mobile app, not text messages.

App approval is the recommended and more reliable way to verify your identity. It can also generate a passcode when cellular service is unavailable.

  1. Open the Duo enrollment email sent to your ͬ³Ç¿ìÔ¼ email account.
  2. Select the enrollment link and choose Duo Mobile.
  3. Install Duo Mobile from the Apple App Store or Google Play Store.
  4. Use the app to scan the QR code shown during setup.
  5. Allow notifications so you can quickly approve sign-in requests.

 


 

Step Five

Know MyCentral, your ͬ³Ç¿ìÔ¼ account hub

MyCentral is the main hub for your ͬ³Ç¿ìÔ¼ student account. Start there when you need to review account information, access student services or manage financial items.

Sign in with your ͬ³Ç¿ìÔ¼ username and password, then complete the Duo Mobile prompt. The cards and links available in MyCentral may change based on your enrollment and access.

  • Review personal information and keep your personal email current.
  • Use MyCentral to reach student account and financial services.
  • Save the MyCentral address in your browser bookmarks.

 


 

Step Six

Pay your ͬ³Ç¿ìÔ¼ bill

Students can review and pay their ͬ³Ç¿ìÔ¼ bill through MyCentral.

  1. Log in to MyCentral.
  2. Open the student account or payment area.
  3. Follow the link to the ͬ³Ç¿ìÔ¼ payment portal.

 


 

 

 

Real people. Real help.

Technology not cooperating?

You do not have to figure it out alone. The Technology Support Center can help with ͬ³Ç¿ìÔ¼ accounts, Wi-Fi, Duo and other university technology.

 

Visit: Ward Edwards, lower level
Call: 660-543-4357
Email: tsc@ucmo.edu
Hours: Monday–Friday, 7 a.m.–5 p.m.

 

 

 

 

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